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REFUND AND RETURNS POLICY

 

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Returned items must be in NEW FACTORY-FRESH condition, as shipped from the manufacturer. The product and all boxes, packing materials, wrappers, cartons, cables, instruction manuals, blank warranty cards, accessories etc., must be included without damage, markings, tape, folds or defacing.
To complete your return, we require a receipt or proof of purchase.
Return Authorizations
Contact us before returning an item to confirm it is within our return policy or to arrange return shipping if the item is defective.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at spyproworld@gmail.com
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
NEED HELP?
Contact us at spyproworld@gmail.com for questions related to refunds and returns.
 

QUALITY

We offer high quality spy technology. We are the exclusive importer of individual brands.

SATISFACTION

Money- back- guarantee within 14 days. If you are not satisfied with the goods, we will refund the full amount.

WARRANTY

We ensure hassle-free and prompt handling of complaints and warranty repairs. Warranty: 2 years.

QUICK DELIVERY

In stock items are dispached within 24 hours.

FREE SHIPPING

For orders over 200 EUR. Low prices of all spy technology and interesting discounts.

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