Privacy and cookies policy
We take great pride in providing an exceptionally secure place for you to shop. Our site always has the highest level of encryption active. This means that when your payment details are transferred from our site to our payment gateways, they are automatically converted into a complex series of codes which can only be unencrypted once they’ve reached their destination. You can be assured that your personal details cannot be traced or copied during transfer.
The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses this site. Several companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at SpyProworld if we cannot recognize you, we want you to be aware that these tools exist.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from us if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
Information from Other Sources:
We might receive information about you from other sources and add it to our account information.
We do not or store any financial, personal or credit card information on our data base or share our customer details with third parties.
Do we share the information we receive?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries SpyProworld. Controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Sometimes we send offers to selected groups of SpyProworld customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that SpyProworld, or substantially all its assets are acquired, customer information will of course be one of the transferred assets.
Protection of SpyProworld and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of spyproworld.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
If you choose to visit SpyProworld, your visit and any dispute over privacy is subject to this Notice and our conditions of use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about privacy at SpyProworld, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through SpyProworld or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or About You; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries; provide employer information when opening a corporate account; participate in Discussion Boards; provide and rate Reviews; and employ other Personal Notification Services, such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; content of reviews and e-mails to us.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information for which we provide technical, fulfilment, advertising, or other services ; search term and search result information from some searches conducted through the Web search features offered by search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at SpyProworld include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book, and 1-Click settings); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, New for You, Special Occasion Reminders, and newsletters); recommendations and shopping lists.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as 1-Click purchasing and storage of items in your Shopping Cart between visits. Your use of our website implies consent to us using cookies, unless you change your settings to disable cookies (see below for advice on how to do this).
What are cookies?
Cookies are small, often encrypted text files which are downloaded onto the computer or device you are using when you visit a website. The cookies are then sent back to that website on each subsequent visit or you travel to another website which can recognise that cookie. Cookies are small, harmless files which have lots of different uses including remembering your preferences such as your Shopping Basket. Cookies are also used to help us authenticate you when logging in to your account and can be used to keep you logged in on your next visit to save you time.
There are typically two types of cookies which both perform different functions:
- Session Cookies:
These are temporary cookies which are deleted when you close your internet browser. Next time you visit that website it will not recognise you and will treat you as a brand-new customer.
These cookies remain stored on your hard drive until you delete them, or they expire. The expiry date can vary depending on how that website has programmed those cookies. You can delete these yourself via your web browser.
- What if I don´t want to accept them? You can block or restrict cookies on any website via your web browser settings. Please be aware that blocking cookies on SpyProworld.com may disable some features of our website and affect your shopping experience with us.